The HomeCenter's mission is to listen. We listen to our customers needs, requests, questions, and desires. Even though we would like to think all furniture wanted by our customer is always in stock that would be absolutely impossible. So what we have done is work with all of our vendors to assist us with quick ship programs, constant updates on in stock product, and no additional charges for special orders. It is very rare that an item would cost more just because we didn't have it on our floor. The Home Center puts customer service at the top of each day. All communication with our staff and you, our customer is at the highest level of priority. The Home Center has taken great leaps to ensure the customer would always have confidence in making decisions for fine, affordable furniture sold at The Home Center . If for some reason The Home Center is not able to source out a product, the customer will be notified at once. Everything else comes second!